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Frequently asked Questions
How is it possible to order?
Check first the price and availability for cubans here : http://www.cigars-bonvin.ch/liste.htm,
and the price list for Davidoff Here : http://www.cigars-bonvin.ch/Davidoff.htm.
The best is to print a fax order form, as the on-line order still is not completely safe.
The fax order form is to be found here http://www.cigars-bonvin.ch/FORME.HTM
How much are the shipping and handling
charges?
There is no handling charges, just the normal price Air Mail (other
companies on request) from Switzerland is charged. Price depend on weight. So if you want
to have the exact price, first choose the cigars you want.
Is everything in stock, so the cigars can be
send in the shortest period of time?
Yes, we are a real cigars shop, and we have a huge cellar, so everything
should be in stock. And if a cigars is not available, we will send you immediately an
e-mail. Usually we are sending the cigars on the next open day, if we receive the mail or
fax early in the morning, we can send it the same day.
Do you send cigars to the States?
We are shipping cigars worldwide, but not to the States.
What about the quality of your cigars?
We are an official HABANOS dealer for more than 40 years, and an official
DAVIDOFF dealer for more than 25 years. And one of our policy is to try to keep the best
quality, for our direct customers and also for the internet customers. We open every box
we receive to check its quality and we are sending back the ones that didn't reach our
quality standarts. We are testing cigars that are coming on the market, and buying a huge
quantity of them if they are of a particulary good production. And on the contrary we don't
buy them if they are under our expectations.